Last updated: October 30, 2025

1. Introduction

Welcome to Feedzback (“the Platform”), operated by Pablo GROOT. These Terms of Service (“Terms”) govern your use of our service connecting musical artists (“Artists”) with playlist curators and industry professionals (“Curators”). By using the Platform, you agree to be bound by these Terms.

2. The Service

Feedzback allows Artists to purchase “Feedzback Coins” to submit music to Curators for feedback. We guarantee that Curators will listen and provide feedback; however, playlist placements are not guaranteed and are at the sole discretion of the Curator.

3. User Obligations

• Eligibility: You must be at least 18 years old to use the Platform.
• Account Security: You are responsible for all activities that occur under your account.
• Content Ownership: You retain full ownership of the music you submit. By submitting, you grant us and our Curators a non-exclusive, worldwide license to stream your music for evaluation purposes.
• Prohibited Conduct: You agree not to submit copyrighted material you do not own, or engage in any fraudulent or abusive activity.

4. Payments, Coins, and Payouts

• Payments for Feedzback Coins are processed via Stripe. All prices are listed in EUR, and final charge amounts may vary based on your bank’s currency conversion rates.
• Feedzback Coins are non-refundable, except in cases where a Curator fails to provide feedback within the 15-day review period, in which case the coins for that specific submission will be refunded to your wallet.
• Curators earn coins which can be redeemed for cash payouts via Stripe Connect, subject to a minimum payout threshold and Stripe’s terms. Curators are responsible for their own taxes.

5. Limitation of Liability

The Service is provided “as is”. Our total liability to you for any issues arising out of these terms or your use of the service will not exceed the amount you paid us in the 12 months prior to the claim. We are not liable for any indirect or consequential damages.

6. Termination

We may terminate or suspend your account at our discretion if you violate these Terms, without notice or refund.

7. Governing Law and Dispute Resolution

These Terms are governed by the laws of France. For international users, any disputes arising from these Terms will be preferably resolved through binding arbitration in Paris, France, before resorting to formal litigation.

Last updated: October 30, 2025

1. Data We Collect

• Account Information: Name, email address, and role (Artist or Curator) you provide during registration.
• Profile Information: Any information you voluntarily add to your profile, such as your bio, genres, and links to social media or playlists.
• Transaction Data: We collect information about your purchases and payouts, processed through Stripe. We do not store your credit card details.
• Usage Data: We collect data about your interactions with the Platform to improve our services.

2. How We Use Your Data

• To operate and maintain the Platform.
• To facilitate the core service of connecting Artists and Curators.
• To process payments and payouts securely via Stripe.
• To communicate with you about your account, support, and platform updates.
• To comply with legal obligations.

3. Data Sharing and International Transfers

We do not sell your personal data. Your data may be shared with:

• Other Users: Your public profile information is visible to other users of the platform as necessary for the service to function (e.g., Artists see Curator profiles).
• Service Providers: We use third-party services like Google Cloud (for hosting) and Stripe (for payments). Your data may be stored and processed on servers located outside of your home country. We ensure these providers comply with data protection standards.

4. Your Data Rights (GDPR & International)

We respect your data privacy rights regardless of your location. You have the right to access, correct, delete, or restrict the processing of your personal data. You can manage most of your data directly from your profile page or by contacting us at contact@feedzback.co.

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption and access controls. However, no online service is 100% secure.